Support

No. Adaptum works fully on your device without an account. An account is only needed if you want a cloud backup to restore your training on another phone.

Open You → Account & Data and tap Create account. Enter your email address and you will receive a one-time code from noreply@adaptum.app. Enter the code in the app to sign in. There is no password. Instead of the code you can sign in with Google (Android) or Apple (iPhone).

Once signed in, Adaptum backs up automatically when you leave the app if something changed. You can also tap Back up now on the Account screen. On a new phone, sign in with the same email address and the app offers to restore your backup. Under Restore a previous backup you can go back to one of your last ten backups. Backups are encrypted on your device with a recovery phrase that only you hold; the app shows it to you before the first backup, and you will need it to restore the backup on a new phone.

No code? Check your spam folder, make sure the address is spelled correctly and request a new code. Codes are only valid for a short time.

In the app, open You → Account & Data and tap Create account; when you are signed in, this opens your Account screen. Then choose:

• Delete account – permanently deletes your account, your cloud backup including all previous versions, and your training tips consent from our servers.
• Delete cloud backup – deletes your backups but keeps your account.
• Withdraw consent – withdraws your health-data consent: it stops all uploads and deletes the cloud backups stored for your account, including older versions, but keeps your account.

Both ask for confirmation and cannot be undone. Delete account also removes the sign-in session and the stored recovery phrase from your phone; your other data on the phone is not affected. To erase it, use You → Account & Data → Reset all data, which erases everything stored on the phone (training data, settings, sign-in session, recovery phrase and consent records) but nothing on our servers, or uninstall the app.

Can't sign in any more? Email privacy@adaptum.app from the address of your account and ask us to delete it. We will delete the account and all data stored with it, and confirm by email within one month at the latest.

Open You → Account & Data → Export data. Adaptum creates one machine-readable file (JSON) with all the data we hold on your device: your profile, plans, workout history, body-metric (weight) history, the recorded consents (terms version and times) and the app settings. It opens the share menu so you can save it or send it wherever you like. This works without an account.

Open You → App → Language and choose English, Deutsch or Polski. Until you pick one, Adaptum follows your phone's language.

Use You → App → Send diagnostics. It is off unless you turn it on, and when it is on it sends crash and error reports (pseudonymous, no health or training data) to Sentry in the EU. See the Privacy Policy for exactly what it covers.

Adaptum is coming soon to Google Play, with iOS to follow later. The app is not in the stores yet.